Terms and Conditions / Privacy Statement

Legal Statement

LotteryGold.com is licensed and regulated by the government of Curaçao, Dutch Antillies through Cyberluck N.V.. LotteryGold.com advises players to check local laws before playing LotteryGold.com games. Internet gambling is legal in many parts of the world but may not be in your jurisdiction. LotteryGold.com is not responsible for determining whether the jurisdiction you are playing from is a legal jurisdiction for internet gambling. LotteryGold.com is not responsible for any illegal or unauthorized use of our website by you. You are responsible for checking with your local jurisdiction if you have any doubts about the legality of internet gambling. The Service operates “as-is” and “as-available,” without liability of any kind. LotteryGold.com is not responsible for events beyond its direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we are not liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

Lottery Gold N.V. is a limited-liability corporation incorporated in Curaçao, Dutch Antilles, and is registered and carries on business in Curaçao in full compliance with Dutch Antilles law. Lottery Gold N.V.is licensed and regulated by the Government of Curaçao, Dutch Antilles. We operate under Curaçao's leading Gaming Licensing & Hosting provider, Cyberluck N.V., a regulated and proven enterprise. LotteryGold.com is owned and operated by Southern Highland Limited, County Durham, United Kingdom. All gaming and support issues are handled by Lottery Gold N.V., Curaçao, Dutch Antilles. Lottery Gold N.V. is a limited-liability corporation registered in Curaçao, Dutch Antilles, and we conduct business in full compliance with Dutch Antilles law. LotteryGold.com credit card transactions are processed by the owner of the website, Southern Highland Limited, Suite G6, West Wing, Prospect Business Park, Leadgate, Consett, County Durham DH9 7PW, United Kingdom.

Protection of Children

The service is not intended for or directed to persons under the age of 18. Any person who provides their information to us through any part of the service represents to us that they are 18 years of age or older. It is our policy to endorse the Children's Online Privacy Protection Act of 1998 and to use our best efforts to comply with that Act. This may require LotteryGold.com to access and verify your Personal Information. If we become aware that a minor has attempted to submit or has submitted personal information via this website, we will not accept this information and will take steps to remove such information from our records.

Information Collected

We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, credit card information, home or other physical address, email address, phone number or other contact information to be "Personal Information." You may be asked to provide Personal Information when you use our web site, register for an Account, use our services, download our software, correspond with us by email, or provide us with feedback regarding this web site or our products and services. The Personal Information that we collect may include information such as contact information, shipping information, billing information, transaction history, web site usage preferences, and feedback regarding our products and services. This information is stored on secured servers based in Curaçao and elsewhere. In addition, when you interact with the Service, our servers keep an activity log unique to you that collects certain administrative and traffic information including source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used which are essential for the provision of and the quality of the Service. We do not collect Personal Information about you on the Service without your knowledge.

Means of Collecting & Processing Data

We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the Service or other communications and interactions with Lottery Gold N.V. We may also receive Personal Information from online vendors and service providers that refer you to the LotteryGold.com website and from customer lists lawfully acquired from third party vendors. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your online accounts. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services so that we can process your transactions, maintain your accounts, meet certain business requirements and provide you with promotional offers and information regarding Lottery Gold N.V and our products and services as well as those of our affiliated companies. We use this Personal Information to process your transactions, optimize your experience on the LotteryGold.com website, provide you with information about our products and services, and support your use of the service. This information may be disclosed only to our staff and to third parties involved in the completion of your transactions or in support of your use of the service. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

Information Use

We use the Personal Information we collect from you to deliver your winnings and  provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to answer your questions, and for any other purpose related to the operation of the service and the programs, products and services offered on the LotteryGold.com website. Your personal information may also be shared with our affiliates, subsidiaries, agents and suppliers in order to enable technical support and to process transactions you initiate on the service and to deliver the products and services you purchase from us. From time to time, we may request information from you via surveys or contests. Participation in these surveys or contests are completely voluntary, thus you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, shipping and billing address), and demographic information (such as zip or postal code, gender or age). If you choose to participate in a survey or contest and win, by accepting any contest prize or winnings from us, you consent to use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address) to provide you with information regarding any similar products, services and promotions, including other online gaming products of ours and our affiliates such as online casino and bingo services. Personal Information as well as any other information collected on the Service may be disclosed to our staff, affiliates, subsidiaries and/or agents so that they can contact you regarding our products, services, or promotional offers, respond to your requests, provide certain services to you and operate the Service. We will not sell, lease or share your Personal Information except as set forth in this Lottery Gold N.V. agreement

Certain Excluded Disclosures

We may disclose your Personal Information if required to do so by law or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on the LotteryGold.com website or the service; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If, in our sole determination, you are found to have cheated or attempted to defraud Lottery Gold N.V. or any other user of the service in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment (including use of stolen credit cards) or any other fraudulent activity (including any charge back or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information together with your identity with other online gaming sites, banks, credit card companies, and appropriate agencies.

Access

You may “opt out” of receiving any promotional communications either by choosing to opt out where such option is made available on the LotteryGold.com website or the service or in an email you receive from us or at any time by sending an email to support@lotterygold.com. In addition, you may contact us at the same address to 1) confirm the accuracy of the Personal Information we have collected about you; 2) update your Personal Information or delete your Personal Information; and/or 3) submit a complaint regarding our use of your Personal Information. If requested, we will change any information you have provided to us or mark any information to prohibit future use provided that you present evidence as we may reasonably require for such changes.

Cookies

Cookies are small text files that are stored on your computer when you visit certain web pages that record your preferences. We use cookies to track use of the LotteryGold.com website. We may also use cookies to monitor traffic to the website, improve the Service and make it easier and/or more relevant for your use. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you are usually able to modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LotteryGold.com website.

Consent to Use of Electronic Service Providers

In order to play Real Money games on the Service, you must send money to and receive money from us. We may use third party electronic payment processors and/or financial institutions ("ESPs") to process such financial transactions. By accepting this Privacy Policy, you consent to provide the Personal Information necessary for the processing of transactions being shared with ESPs, including where necessary the transfer of information outside of your country. We take steps to ensure that our arrangements with ESPs protect your privacy.

Consent to Security Review

We reserve the right to conduct a security review at any time to validate your identity, your age, and the registration data provided by you as well as to verify your use of the Service and your financial transactions for potential breach of our Terms and Conditions / Rules and Regulations and of applicable law. By accepting this Privacy Policy, you authorize us, our staff, affiliates, subsidiaries, agents and suppliers to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide to us in the course of using the Services, including where necessary the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

Lottery Security

LotteryGold.com has encryption controls to ensure that the processing of your personal information by LotteryGold.com is secure and resistant to unauthorized access. LotteryGold.com uses high-end systems (hardware and software), high quality brands for our infrastructure, sealed with leading encryption technology. All information about players and transaction are transmitted with SSL Version 3 and 128 bit encryption.

Change in Policy

Our privacy statement may change at anytime. It is your responsibility to check regularly to review any changes that may occur. It is your responsibility to decide whether you approve of the changes and continue playing LotteryGold.com or cancel your account under “My Account.” Regarding Third-party Practices, we cannot ensure the protection of any information or images that you provide to a third-party website that links to or from the LotteryGold.com website or any information collected by any third party administering our affiliate program or any other program since these third-party websites are owned and operated independently of us. Any information collected by third parties is not governed by this Privacy Policy but by the privacy policy, if any, of such third party. If you have questions about a third party associated with LotteryGold’s information practices, please read the privacy policy relevant to the third party. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and we are not responsible for the content or privacy practices of such websites.

Bonuses / Promotions

All promotions are available only once per household, address, e-mail address, credit card number, bank account, and environments where computers are shared (University, fraternity, school, public areas, and workplace).

The first deposit bonus eligibility is limited to new players who have registered at lotterygold.com. Each player is allowed only one account.

Promotions amounts credited to a player may only be used to play games according to the rules set out in the bonus offer.

If your already have multiple accounts you are not eligible for multiple bonuses in your additional accounts. Any player attempting to claim multiple bonuses for which they are not eligible will have their account closed and any winnings on that players accounts will be null and void.

Players who fail to comply with any of the stipulated Terms and Conditions of a promotion will forfeit their bonus, which will subsequently be removed from their gaming account.

In the event of any dispute, the decision of LotteryGold will be considered full and final. No correspondence will be entered into.

Employees, officers and directors, its promotional other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for entry. The same terms shall apply to the direct families of such persons.

LotteryGold.com reserves the right to change or end a promotional offer at any time prior to the expiration date as well as changing the criteria for taking part of the promotion at any time.

*No US customers

Players Responsibility and Prohibited Use

A player must be 18 (eighteen) years of age to play any game on our site. Players' personal information must be correct, true and complete. A player cannot exceed the maximum amount of tickets or money transactions as stated for each game. A player is responsible for their own account information as far as but not limited to someone else using their account knowingly or unknowingly, sharing of password (we recommend changing your password periodically to protect your account), or sharing any account information. A player must know the Internet gambling regulations in one's own jurisdiction. A player must understand that this site is for entertainment purposes only. A player must understand all the terms and conditions before playing. A player is not allowed to use LotteryGold.com for unlawful activity, including but not limited to money laundering or fraud, under the laws of your jurisdiction or any other applicable laws. If any unlawful activity is conducted on or through LotteryGold.com, we will be entitled seize all funds and send all information contained on LotteryGold.com to relevant authorities.

Affiliate / Distributor / Partner / Associate Distributor Prohibited Uses

• Use our site only for Lawful purposes.
• May not use our site, name, logo, games, business model, banking contracts, license bodies, and or any other aspect of LotteryGold, N.V. or LotteryGold.com without specific written consent of LotteryGold, N.V.
• In any way that breaches any applicable local, national or international law or regulation.
• In any what that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
• Make any statement that is knowingly untrue, misleading, miss-informative, and unlawful.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
• To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• May not reproduce, duplicate, copy or re-sell any part of our site.
• May not our site without authority, interfere with, damage or disrupt any part of our site and/or any equipment or network on which our site is stored, any software used in the provision of our site or any equipment or network or software owned by or used by and third party.